Desktop and kiosk ticket printers HomeAboutPrintersTicketsSalesSupportSupport

Ghostwriter News - Ticket Information

General
Each BOCA printer is factory configured for optimum operation with the appropriate thermal material (T7 for 200 dpi printers, HS7 for 300 dpi printers, R3 for receipt printers). Although BOCA printers are designed to accept a wide variety of compatible ticket materials, we recommend that all customers purchasing new printers notify us if they intend to use different materials than those specified above, so that the printers can be optimally configured prior to shipment. Any customer planning to switch ticket materials on a printer already in the field should test the new material in order to verify that the new material is compatible with their existing printers. Older printers may require re-adjustment and/or repair before switching to a new ticket material.
BocaSystems

BocaSystems
  • Requirements
  • Top Coating on all thermal materials
  • Thermal Inks

  •  
  • Label Materials (when applicable)
    • use tight release liners to avoid paper jams
    • use die cut configuration (avoid butt cut labels, especially with cutters)

BocaSystems

BocaSystems
  • Cautions
  • Thermal side inks
    • No opaque white
    • No black
    • Metallic inks are translucent and will obscure the thermal printout
    • UV inks on the thermal side require appropriate overcoats to prevent them from sticking to print heads
  • Keep thermal side as smooth as possible
    • Avoid embossing - interferes with thermal printing by preventing consistent heat transfer
    • Perforations should be made from the thermal side to minimize jams and registration issues
  • Embossing - interferes with thermal printing by preventing consistent heat transfer
  • Materials with coated/shiny rears, especially plastics, may have reduced traction and should be evaluated, along with the inks, for slippage
  • Foils and Holograms
    • use quality materials
    • avoid placing between 1” and 1.5” from the leading edge of the ticket
    • do not print directly on top of foils or holograms as doing so may cause the ticket to stick to the print head.
  • Rounded Corners - avoid using in the leading 1.3” of the ticket to minimize paper jams
  • Overlapping Perforations - do not locate perforations such that they overlap when fan folding to avoid ticket jams
  • Plastic/Synthetic Tickets will generate static discharges in dry environments
  • Operating Conditions - dependent upon paper, ink and ink coverage
  • Heavy ink coverage can reduce maximum allowed relative humidity to 70%

BocaSystems

BocaSystems

Optical Considerations
The printer uses an infra-red sensor to identify the black registration mark on the ticket. The black mark must be printed with a high density, infra-red absorbing black ink. Shiny inks and paper may adversely affect the ability of the printer to properly sense the black mark.

Ticket Handling
The thermal surface of the ticket has a tendency to adhere to itself, which is particularly noticeable with tickets packaged in insert boxes. As a precautionary measure, we recommend gently hitting the individual insert boxes (both front and rear) on the counter before inserting the tickets into the printer. This procedure is generally unnecessary when tickets are packaged with paper banding.

Ticket Analysis
BOCA will analyze ticket samples at a cost of $500.00 per sample. The tickets will be evaluated for abrasiveness, thermal print quality and rear traction. Other factors, such environmental compatibility, will not be part of the standard evaluation procedure. Please note that the analysis results relate only to the actual samples evaluated. No certifications of ticket stock or ticket vendors will be provided. The evaluation fee will be waived for evaluations requested by active BOCA customers.
BocaSystems

BocaSystems

Boca Systems Ghost
BocaSystems